Shipping policy
Shipping Policy
Thank you for shopping at McHoyle's!
We work with independent fulfillment partners to produce and ship our merchandise. Please review the information below before placing your order.
Order Processing
Many of our products are made to order. Processing and production times vary depending on the item and fulfillment partner.
Orders are processed after payment is confirmed. Once an order has shipped, you'll receive a shipping confirmation with tracking information when available.
Shipping Rates
Shipping costs are calculated at checkout based on the products in your order and the delivery destination.
The total shipping cost will be displayed before you complete your purchase.
Multiple Shipments
McHoyle's works with different fulfillment partners for physical music releases and apparel.
If your order contains multiple products, they may be produced and shipped separately. This means your items may arrive in different packages and on different dates.
Separate shipping charges may apply and will be displayed at checkout.
Delivery Times
Estimated delivery times depend on production schedules, shipping carriers, and your location.
Delivery estimates are not guaranteed. Delays may occur due to carrier disruptions, holidays, weather, or other circumstances outside our control.
Shipping Destinations
Available shipping destinations and shipping rates are determined at checkout. If shipping is unavailable to your address, you may be unable to complete your order.
Incorrect Shipping Information
Please double-check your shipping address before placing an order.
If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has entered production or shipped.
Lost, Damaged, or Missing Packages
If your package arrives damaged, appears lost, or is missing items, please contact us with your order number and details of the issue.
We'll work with our fulfillment partners to investigate and determine an appropriate resolution.
Contact
For shipping questions or order assistance, please contact McHoyle's through the chat feature at mchoyles.com.